Shipments Policy

Shipping & Delivery Policy

• All polycarbonate sheets and accessories are carefully packed with stretch wrap or placed on pallets before shipping.

• Some orders may be large and heavy. Customers are responsible for unloading materials upon delivery. (Note: Most carriers require the customer to remove materials from the truck.)

• Large orders cannot be shipped by UPS. Whenever possible, smaller orders will be shipped via UPS, FedEx Ground, reliable couriers, or logistics trucking.

• Pickup is always free in Oshawa, Ontario. Local GTA delivery is also available — please call
  647-765-7501 for inquiries.

Shipping Costs

• Shipping costs are calculated based on the total length, width, and weight of sheets and accessories added to the cart.

• Since costs vary, they can significantly affect the total price. We always aim to provide the lowest shipping rates available and will call you to confirm shipment before processing your order.

• All orders are shipped within 4–7 business days after payment is received.
  

Important Notes

• If you require additional insurance for transportation damages, please let us know before we provide a shipping quote. We are not responsible for damages caused by carriers.

• Free shipping is offered; however, if the delivery address is residential or rural, a small surcharge may apply. Customers may also choose free terminal pickup at the nearest transport terminal.